ellul.ai / Services / EPOS, booking and IT
IT support
A small team with no IT person.
Fixed price per item. Never by the hour.
- Help desk for your team
- Devices, accounts and backups looked after
- Security updates managed
How long: Monthly, rolling
What other agencies charge for IT support
No other provider's price for this has been read yet.
How many people are asking for it
227 posts on Reddit asked to hire someone for IT support between November 2025 and November 2026, 157 of them in the last 90 days, most on r/msp, r/sysadmin, r/freelance_forhire. Three of them: request 1, request 2, request 3. Every service ranked. These are businesses looking to buy each service, not jobs we are offering: ellul.ai sells these services and does not recruit through this site.
You pay separately, at cost
- Microsoft 365 or Google Workspace licences, billed by the vendor
- New devices, repairs and parts, at cost
- Backup storage or security software licences, where needed, billed by the vendor
What you supply
- Admin access to your email, accounts and devices
- A list of staff, devices and software
- A named person to approve changes
What the price does not cover
- Remote support only; on-site visits are not included
- Faults in a supplier's own system are raised with that supplier
- No system can be promised safe from every attack
How it works
Pick what you need
Choose a service and leave your details.
Get your fixed price
A written scope and price by email within a day.
Work gets done
Done in-house, once you approve the scope.
Questions
How much does IT support cost?
IT support costs £35 per user a month at ellul.ai, a fixed price agreed in writing before work starts.
What is included?
Help desk for your team. Devices, accounts and backups looked after. Security updates managed.
What is not included in the price?
You pay these directly, at cost: Microsoft 365 or Google Workspace licences, billed by the vendor. New devices, repairs and parts, at cost. Backup storage or security software licences, where needed, billed by the vendor.
What do you need from me?
Admin access to your email, accounts and devices. A list of staff, devices and software. A named person to approve changes.
What does it not cover?
Remote support only; on-site visits are not included. Faults in a supplier's own system are raised with that supplier. No system can be promised safe from every attack.
How many people are looking for IT support?
227 posts on Reddit asked to hire someone for IT support between November 2025 and November 2026, 157 of them in the last 90 days, most on r/msp, r/sysadmin, r/freelance_forhire. Every service ranked the same way: https://ellul.ai/demand
How long does it take?
Monthly, rolling. The written scope gives the timeline before anything starts.
Is it charged by the hour?
No. ellul.ai never charges by the hour or the day. The price is fixed against the written scope.
More in EPOS, booking and IT: Online booking setup · EPOS setup · Microsoft 365 or Google Workspace setup · Online payments setup (Stripe, GoCardless, PayPal) · Job management software setup (ServiceM8, Tradify, Jobber) · Accounting software setup (Xero or QuickBooks) · Project management setup (ClickUp, monday, Asana, Notion) · Airtable base build · Excel or Google Sheets automation · SharePoint intranet and Power Apps · Microsoft 365 and Google Workspace security setup · Laptop and device management setup (Intune) · Business phone system setup (cloud VoIP) · all services