{"service":{"id":"domain-dns-fix","name":"Domain, DNS and SSL fix","url":"https://ellul.ai/services/domain-dns-fix"},"ellul_ai":{"price":149,"currency":"GBP","basis":"one-off","unit":null,"includes":["Domain, www and email records checked and corrected","SSL certificate fixed, padlock and redirects working","Domain moved into your name and account if it is not","Renewals or a paid certificate go to the registrar, at cost"],"time":"1 to 2 days"},"read_on":"2026-11-06","fx_to_gbp":{"GBP":1,"USD":0.75,"EUR":0.86},"market":{"counted":1,"median_gbp":null,"p25_gbp":null,"p75_gbp":null},"counted":[{"provider":"ITGenius (Google Workspace partner, team in Australia, New Zealand and the Philippines)","url":"https://www.itgenius.com/quickfix/dns-fix/","figure":147,"currency":"USD","gbp":110.25,"basis":"one-off","unit":null,"kind":"agency","quote":"USD$147 (One-time fee): diagnosing why your email stopped arriving or is landing in spam, fixing the SPF, DKIM, DMARC and MX records behind the fault, and testing that messages arrive (excludes SSL certificate setup or renewals and domain transfers)"}],"facts":{"pay_separately":["Domain renewals, paid to the registrar","A paid SSL certificate, only if you want one, paid to the issuer"],"needs_from_you":["Login to your domain registrar, or the name of whoever holds the domain","Access to your hosting and email provider"],"limits":["A domain that expired and was registered by someone else cannot be got back","Website faults beyond the domain, DNS and certificate are quoted separately"],"rules":[{"fact":"ICANN's Transfer Policy (updated 21 February 2024) makes a registrar lock a domain against moving to another registrar for 60 days after a change of registrant, unless the owner opted out beforehand.","source_name":"ICANN: Transfer Policy","source_url":"https://www.icann.org/resources/pages/transfer-policy-2024-02-21-en"}],"cheaper_route":[{"fact":"Let's Encrypt, a nonprofit certificate authority, issues TLS (SSL) certificates free of charge.","source_name":"Let's Encrypt","source_url":"https://letsencrypt.org/"}]},"not_counted":[{"provider":"Website Helper (UK)","url":"https://www.websitehelper.co.uk/dns-management/","figure":30,"currency":"GBP","basis":"hourly","unit":null,"kind":"agency","quote":"No Subscription £30 / hour: On Demand support covers WordPress, domain, DNS, email, and website support","why":"a different basis, unit or currency"},{"provider":"LiquidSix (UK web host)","url":"https://www.liquidsix.com/services","figure":10,"currency":"GBP","basis":"one-off","unit":null,"kind":"agency","quote":"SSL Certificate Installation (certificate brought elsewhere): £10.00","why":"one task (installing a certificate) offered only to the host's own customers, a much smaller scope"}]}