{"service":{"id":"ad-account-recovery","name":"Disabled ad account appeal (Google Ads or Meta)","url":"https://ellul.ai/services/ad-account-recovery"},"ellul_ai":{"price":195,"currency":"GBP","basis":"one-off","unit":null,"includes":["The policy behind the suspension found and explained","Account, payment and landing page issues corrected","Appeal and identity checks filed and followed up","Google or Meta decides: the fee covers the work, not the result"],"time":"1 to 2 weeks"},"read_on":"2026-11-06","fx_to_gbp":{"GBP":1,"USD":0.75,"EUR":0.86},"market":{"counted":0,"median_gbp":null,"p25_gbp":null,"p75_gbp":null},"counted":[],"facts":{"pay_separately":["Any unpaid ad balance, paid to Google or Meta directly"],"needs_from_you":["Admin access to the ad account and its business or ads manager","The ID and business documents the platform asks for in verification","Access to the landing pages and payment method named in the suspension"],"limits":["One ad account on one platform; each further account is a separate appeal","No new, borrowed or rented account is used to get round a suspension","Sales or ad time lost while the account is down are not covered"],"rules":[{"fact":"Google treats circumventing its advertising systems as egregious: the suspension happens on detection and without prior warning, and the advertiser is not allowed to advertise with Google Ads again.","source_name":"Google Ads policies: Circumventing systems","source_url":"https://support.google.com/adspolicy/answer/6020954"},{"fact":"Google says that when an account is suspended, any new accounts the advertiser tries to create may also be suspended, and each suspended account needs its own appeal.","source_name":"Google Ads Help: Google Ads account suspensions overview","source_url":"https://support.google.com/google-ads/answer/2375414"},{"fact":"Meta's Advertising Standards prohibit helping anyone evade or circumvent Meta's enforcement of its policies or terms of service.","source_name":"Meta Advertising Standards","source_url":"https://transparency.meta.com/policies/ad-standards/"}],"cheaper_route":[{"fact":"An advertiser can appeal a Google Ads suspension directly: the Contact Us link in the notification at the top of the Google Ads account opens the appeal form.","source_name":"Google Ads Help: Google Ads account suspensions overview","source_url":"https://support.google.com/google-ads/answer/2375414"}]},"not_counted":[]}